Privacy Policy

Last Updated: August 2026

Note: This privacy policy should be reviewed by a qualified attorney prior to formal commercial publication.

1. Information Collected

When you submit a service request form or call our displayed phone numbers on Franklin HVAC Pros, we collect personal information you voluntarily provide, including your name, phone number, email address, physical service address or ZIP code, property type, and details regarding your HVAC issue.

2. Use of Information & Service Providers

Information collected is used to connect you with independent local HVAC contractors and service providers who can fulfill your request. By submitting a service request form, you consent to being contacted by phone, text message, or email regarding your inquiry.

“Mobile information will not be sold or shared with third parties for promotional or marketing purposes. Information may be shared with service providers when necessary to fulfill the visitor’s service request.”

3. Cookies & Analytics

We may use standard web browser cookies, web beacons, and analytics services to evaluate traffic patterns, improve website performance, and optimize user experience. You may disable cookies in your browser settings.

4. Call Tracking

Phone calls placed through numbers listed on Franklin HVAC Pros may be routed or recorded for quality assurance, lead tracking, and provider fulfillment purposes.

5. Data Retention & Opt-Out Procedures

You may opt out of receiving promotional SMS communications at any time by replying STOP to any text message. You may request deletion of your contact records by contacting service@franklinhvacpros.com.